If you have questions about Bumble, try browsing our Frequently Asked Questions below. If you have any other questions, send us an email: email@example.com.
After you've created your account, visit http://bumblephone.com/install on any computer you'd like to use to place calls.
Bumble supports Google Chrome 11+, Internet Explorer 7+, Safari 5+, and Firefox 3.6+ with Flash 10.1 or higher installed. You'll also need a microphone, speakers, and an internet connection.
Bumble uses a third party service called Twilio that bridges the web to telephone systems. This technology relies on Flash and requires "static.twilio.com" to have access to your camera and microphone. We'll only be accessing your microphone, and ONLY when you are calling someone through Bumble.
Be sure to check the "remember" box on the request pop-up. This will ensure your child can make calls without having to grant permission again.
Try installing Adobe Air manually by visiting this link: http://get.adobe.com/air/ and clicking "Download Now." Then follow the instructions through the install screens. If prompted to upgrade to a new version, click "Update." After Air is done installing, try opening Bumble and signing in again.
If you still have issues, please let us know: firstname.lastname@example.org.
There are a couple issues with Flash and Mac OS X 10.7. Basically, a bug is preventing Lion users from allowing Bumble to access their computer's microphone from the initial pop-up.
There is a workaround, and instructions are available here. We're sorry about the extra steps for you, but you'll only need to go through that once.
If you have any questions, email us: email@example.com
Check to make sure your speakers on your computer are working properly and make sure your computer volume isn't muted. You can use the free "bumble test" to make sure your audio and microphone are working properly.
Make sure your microphone isn't muted in your computer settings. If you don't have a built-in microphone, you should also make sure it is plugged in properly. You can use the free "bumble test" to make sure your audio and microphone are working properly.
Passwords can be reset on the password recovery page.
Your contacts will see Bumble's main number (402-951-9444) on their caller id screen.
Support for incoming calls is coming soon!
No, emergency calling systems can not be dialed with Bumbls.
A Hive is a group of phone numbers that are allowed to connect with your child's Bumble.
Administrators must be logged in in order manage Hives through their Hive Administrator Dashboard.
Absolutely! Children are only allowed to call people who are part of their Hive that you control. There are no wrong numbers, tele-marketers, or spammers.
You can also see detailed logs for all calls made by your Bumble in your Hive Administrator Dashboard.
After launching Bumble, children simply click on the photo of the person they wish to call. It's simple!
New users are given 10 credits to try Bumble. After that, you pay as you go as a package of 100 credits for $5 or 1000 credits for $40.
For calls in the United States and Canada, 1 credit = 1 minute of calling. International rates will vary.
Currently, Bumble only supports calls to the United States and Canada. Additional international calling will be available soon.
No. Emergency calling systems are not supported, and you should not rely on Bumble for any other emergency calling.
Credits can be purchased by links in your Hive Administrator Dashboard.
Yes! All new accounts are given ten credits of free calling to give Bumble a spin.
Bumble is designed to be used by children. The interface is simple and fun to use. Bumble is also safer than other voip apps because calls from Bumble are only allowed to people in your Hive. This means you don't have to worry about wrong-numbers or complicated dialing systems.
Nope! Bumble works like phone cards.
You can buy more credits and recharge your account whenever you run low.
Sorry, we don't offer refunds on Bumble credits.