Healthcare Leadership Interview

Leaders who obtain a competitive advantage and recognize opportunities within the dynamic health care market while focusing on the organizational goals contribute to the success of the organization. Home health care has seen a significant increase in growth as a result of shorter hospital stays and Medicare reimbursement changes. Leaders in home health care have an unique opportunity to develop the direction of Home Care. To gain a better understanding of the leadership role and vision of Home Health Care I interviewed the Director of Bellyache Home Care.

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Background of a Health Care Leader Mrs.. B, the Director of Home care plays a vital role in the leadership and management of Home Health Care at Bellyache. Mrs.. B started her health care career as a secretary in a medical office. It was not until she became a medical office assistant that she decide to pursue a nursing career. In the nursing Associate Degree Program at Delaware Technical Community College she learned to use the nursing process and critical thinking to manage patient care and integrate professional standards into nursing practice.

After graduating from Del Tech, she worked as a medical-surgical nurse managing patient care of ix patients, acting as a patient advocate, and putting patient safety first. Mrs.. B continued her education and completed the URN to MS program at Wesley College. Obtaining a MS degree opened the door in her nursing profession to become nurse manager of Bellyache Inpatient Rehabilitation Center. Her strong commitment to delivering the highest level of quality nursing care and patient satisfaction earned her the position of nurse manager. In 2008, she accepted the position of director of Home Care.

As director of Home Care, she supports her staff by offering suggestions for improving work, executes departmental changes, encourages positive change, implements innovative cost saving measures, and finds creative ways to improve Home Care within the approved budget. Description of Health Care Leader A leader is important to creating connections among organizational members to promote the high levels of performance and quality outcomes (Sullivan & Decker, 2009). Mrs.. B describes a leader as an individual with expertise and knowledge providing vision for the future and insight into achieving greatness.

She further explains that a leader provides vision, sets goals, and demonstrates commitment to achieving the goal. Leaders develop a sense of direction and purpose because of their ability recognize potential greatness. Committed to achieving the vision, leaders focus attention on problem-solving. A leader determined to overcome challenges successfully gains the support of others. The fundamental nature of leadership is the capability to mobile people to move in the same direction, toward the same destination, at the same speed, not because they have been forced to, but because they want to (Whitehead, Weiss, & Tappet, 2007).

Demonstrating her commitment to excellence, she has gun to develop a strategic plan for Home Care outlining areas of improvement within Home Care. Her focus remains on developing Bellyache Home Care into a superior Home Care agency. Qualities of Health Care Leader According to Mrs.. B, the most important quality of a leader is leading by example, others are more likely to follow when they witness your commitment to excellence. Other important qualities of a leader include: clinical expertise, integrity, honesty, and strong work ethic.

An effective health care leader possess a combination of qualities, no single quality can stand alone. When discussing leaders Mrs.. B stated, “Never ask someone to do something you would not do yourself”. This implies a leader does not issue orders for the sake of exercising the power associated with a leadership position, but encourages other to stay committed to the vision. Mrs.. B identifies three primary tasks of leadership: help people develop a sense of direction and purpose, build the group’s commitment to the vision, and overcome challenges faced in home care.

Leadership Philosophy Mrs. B. Described her philosophy of leadership as collaborative effort between director and staff. She explains her leadership style as democratic, but admits situations call for a more authoritative leadership style. Democratic leadership is characterized by guidance rather than control. It assumes the nurse is motivated by internal drives and impulses, actively participates in decision-making, and wants to met established goals (Sullivan & Decker, 2009). Concerning HAIFA regulations and compliance with organizational policy, Mrs..

B approaches issues of non-compliance with an authoritative leadership style. Authoritative leaders use punishment and corrective action to change follower’s behavior to achieve sired results (Sullivan & Decker, 2009). Most important, she believes a leader “should never forget where you came from and how you got there”. She encourages aspiring nurse leaders to “pursue a Master’s degree and become a member of a nursing organization ,such as the American Nurses Association”. When faced with adversity, never give up. Mrs..

B is supportive of training leaders from the inside out, meaning train those currently invested in the organization to be leaders. “If nursing practice is to be enhanced, then investment must be made in the preparation of individual leaders for nursing” (Cook, 2001, p. 3) Influential Learning Experiences There have been several influences on Mrs.. Bi’s personal development as a nursing leader. One of the most influential individuals was Mrs.. Collins, a nursing instructor who encouraged and expected the very best from her. Mrs..

Collins high standards prepared her to perform at her best and encourage others to do the same. In addition to Mrs.. Collins, the LID leadership training program offered at Bellyache offered guidance and leadership training that has fostered her professional growth. Mrs.. B did not have a mentor; however, LID leadership raining encouraged her to sense possibility and engage others in teamwork in the quest of providing excellent patient care and decreasing cost. She developed her leadership style by examining different leaders to determine which qualities she admired and wanted to model.

Challenges of a Health Care Leader Health care leaders face many challenges with the ever-changing health care industry. One of the biggest challenges Mrs.. B faces is time management. It is easy to let staff requests, scheduled meetings, and unexpected situations to take over the day, leaving you with the day’s work still piled on your desk. To manage mime, leaders assign priority to tasks eliminating wasted time on non-essential tasks or delegating tasks to others. Managing the workload of her role as director is a challenge, but one she is determined to successfully overcome.

Leaders are challenged to reduce costs while maintaining and improving the quality of nursing care provided to home care patients. Decreasing costs is a high priority for many health care organization as Medicare reimbursement has been restructured. Budget cuts in Medicare spending present a major challenge to health care organizations, causing them to decrease costs without compromising attain care. Conclusion With the threat of budget cuts, economic uncertainty, and decreased Medicare Spending effective leadership is essential to the success of health care organizations.